Last updated: June 2026 · Applies to ls-connections.com and all LS Connections services
LS Connections ("we," "us," "our") is an auto repair and collision center located at 2330 Doe Branch Rd Suite 4, Little Elm, TX 75068. We operate the website ls-connections.com and associated subdomains.
This Privacy Policy explains how we collect, use, and protect information you provide when using our website or services.
When you submit an estimate request or contact us through our website, we collect:
• Name, phone number, and email address • Vehicle information (year, make, model, VIN if provided) • Description of damage or service needed • Insurance carrier and claim information (if applicable) • Preferred appointment times and any additional notes
We also collect standard web analytics data (pages visited, browser type, approximate location) through analytics tools. This data is aggregated and does not identify you personally.
We use the information you provide to:
• Contact you to schedule estimates and appointments • Process insurance claims on your behalf • Create and manage your vehicle service records • Send appointment reminders and service follow-ups • Improve our website and services
We do not use your information for automated decision-making or profiling.
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
• Your insurance company, solely to process an approved claim • Parts suppliers or subcontractors involved in your repair, as necessary • Technology service providers who help us operate our website and scheduling systems, under confidentiality agreements
We may disclose information if required by law, court order, or to protect the rights and safety of LS Connections, our customers, or others.
We retain customer and vehicle service records for a minimum of 7 years to support warranty claims, insurance disputes, and business records requirements under Texas law.
Website inquiry data (estimate requests that did not result in service) is retained for 2 years and then deleted.
You may request deletion of your personal information at any time (subject to legal retention requirements) by contacting us at info@ls-connections.com.
Our website uses cookies and similar technologies for basic functionality (session management) and analytics (understanding how visitors use the site).
We use Google Analytics to understand site traffic. This service collects anonymized usage data per Google's privacy policy. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
We do not use advertising cookies or cross-site tracking technologies.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
Data submitted through our estimate form is transmitted over encrypted HTTPS connections and stored in secured databases accessible only to LS Connections staff and authorized service providers.
No method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
As a Texas resident, you have the right to:
• Know what personal information we collect and how it is used • Request a copy of the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information (subject to legal retention obligations)
To exercise any of these rights, contact us at info@ls-connections.com or call (469) 544-2686. We will respond within 30 days.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.
Our website may contain links to third-party websites (such as Google Maps, insurance company portals, or social media). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any information.
We may update this Privacy Policy from time to time. The current version will always be available at ls-connections.com/privacy. We will note the "Last Updated" date at the top of this page whenever changes are made.
Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
For privacy questions, requests, or concerns:
LS Connections 2330 Doe Branch Rd Suite 4 Little Elm, TX 75068 Phone: (469) 544-2686 Email: info@ls-connections.com